Every piece in our shop is made just for you — cut, stitched, or crafted by hand after you place your order. Because each item is one-of-a-kind and made specifically to your order, we're unable to offer returns or exchanges.We know that's a big commitment, so we want you to feel confident before you buy! If you have questions about sizing, materials, colours, or customisation options, please reach out to us before ordering — we're always happy to help you choose the right fit.In the rare case your item arrives damaged or faulty, please contact us within 2 days of delivery with photos, and we'll make it right.Thank you for supporting handmade! 💛