SHIPPING POLICY
At House And Garden Art, we take great care in ensuring that your bespoke artworks are safely and securely packaged before being shipped to you. We offer various shipping methods to cater to your needs. Our shipping is free in Australia and will be clearly communicated to you before you make your purchase.
We want you to feel confident and at ease when shopping with us, which is why we place a strong emphasis on providing a reliable and trustworthy shipping service.
RETURN & EXCHANGE POLICY
Every piece in our shop is made just for you — crafted by hand. Because each item is one-of-a-kind and made specifically to your order, we're unable to offer returns or exchanges.
We know that's a big commitment, so we want you to feel confident before you buy! If you have questions about sizing, materials, colours, or customisation options, please reach out to us before ordering — we're always happy to help you choose the right fit.
In the rare case your item arrives damaged or faulty, please contact us within 2 days of delivery with photos, and we'll make it right.
Thank you for supporting Australian artists!